This section helps you configure escalation actions for this workflow's stages.
Stage Name : Request (10)
Stage Name : In progress (20)
Stage Name : Manager review (30)
Escalation 1
Duration (Hrs) For Escalation
24
Notify Task Assignees
Notify Task Owner
Notify Category Admin
Add Category Admin as Follower
Enable Auto Stage Change
Enable CRM Client Notifications
Escalation 2
Duration (Hrs) For Escalation
48
Notify Task Assignees
Notify Task Owner
Notify Category Admin
Add Category Admin as Follower
Enable Auto Stage Change
Enable CRM Client Notifications
Stage Name : Query to requester (30) (End Stage)
Stage Name : Done (40) (End Stage)